Contact UnitifyTool
We value your feedback, questions, and suggestions! At UnitifyTool, we're committed to providing not just excellent conversion tools, but also responsive and helpful support. Whether you've discovered a bug, have a feature request, need clarification about our tools, want to report an error, or simply want to share your experience, we're here to listen and help.
Our small but dedicated team reads every message personally. We aim to respond to all inquiries within 48-72 hours, though complex technical questions may require additional time for thorough investigation. Your input directly influences how we improve UnitifyTool, so please don't hesitate to reach out.
How We Can Help
Here are some common reasons users contact us, along with how we can assist:
Bug Reports
Found something not working correctly? Tell us about calculation errors, display issues, or technical problems. Include browser/device details for faster resolution.
Feature Requests
Have an idea for a new converter or improvement? We love hearing what users want. Many of our best features came from user suggestions.
Questions
Need clarification about conversion results, unit definitions, or how to use our tools? We're happy to explain and provide educational support.
Accuracy Concerns
Believe you've found a conversion error? We take accuracy seriously. Share the specific conversion and expected result—we'll investigate immediately.
Partnerships
Interested in embedding our tools, API access, or collaboration opportunities? Contact us to discuss possibilities and technical requirements.
General Feedback
Love UnitifyTool? Have constructive criticism? We appreciate all feedback—positive experiences motivate us, and critiques help us improve.
Contact Form
Please fill out the form below with as much detail as possible. The more information you provide, the better we can help you. All fields marked with an asterisk (*) are required.
📧 Alternative Contact Methods
If you prefer not to use the form above, you can also reach us via email:
- General Inquiries: contact@unitifytool.com
- Technical Support: support@unitifytool.com
- Privacy Questions: privacy@unitifytool.com
- Legal Matters: legal@unitifytool.com
- Business/Partnerships: business@unitifytool.com
Response Time: We typically respond within 48-72 hours (Monday-Friday). Messages received over weekends will be answered on the following Monday.
Before You Contact Us: Quick Help
Many common questions are already answered in our comprehensive FAQ sections on each converter page. Before contacting us, you might find instant answers by checking:
- Conversion Questions: Each converter page has an FAQ section with 10 detailed questions and answers about that specific unit type.
- Privacy Concerns: Our Privacy Policy explains exactly what data we collect (very little) and how we use it.
- Terms of Use: Our Terms of Service covers acceptable use, disclaimers, and legal terms.
- About UnitifyTool: Our About Us page explains our mission, values, and what makes us different.
Technical Issue? Please Include This Information
If you're reporting a bug or technical problem, including the following details helps us diagnose and fix issues much faster:
- Browser and Version: (e.g., Chrome 120, Firefox 115, Safari 17, Edge 118)
- Operating System: (e.g., Windows 11, macOS Sonoma, iOS 17, Android 14)
- Device Type: (e.g., Desktop, iPhone 14, Samsung Galaxy S23, iPad Pro)
- Specific Converter: Which tool were you using? (Length, Weight, Temperature, Data, Speed)
- Input Values: What numbers/units did you enter?
- Expected Result: What should the conversion show?
- Actual Result: What did you actually see?
- Steps to Reproduce: Can you make it happen again? What steps?
- Screenshots: If possible, include screenshots showing the issue.
Feature Requests: Tell Us What You Need
We're constantly improving UnitifyTool based on user feedback. If you have an idea for a new converter, additional units, enhanced functionality, or improved educational content, we want to hear it! When submitting feature requests, please explain:
- The Problem: What need or challenge are you trying to address?
- Your Proposed Solution: How would you like to see it implemented?
- Use Case: When would you use this feature? How often?
- Priority: How important is this to you and your work?
While we can't implement every suggestion, we carefully evaluate all requests based on user demand, technical feasibility, and alignment with our mission to provide fast, accurate, educational conversion tools.
Business Inquiries and Partnerships
Are you interested in partnering with UnitifyTool, integrating our conversion tools into your application or website, licensing our content, or exploring other collaboration opportunities? We're open to discussions that align with our values of accessibility, accuracy, and user privacy.
Please contact us at business@unitifytool.com with details about your organization, your proposed partnership or use case, and what you're hoping to accomplish. We'll review your inquiry and respond with next steps or questions.
Privacy and Data Concerns
Your privacy is paramount to us. If you have questions or concerns about how we handle data, what information we collect, your privacy rights under GDPR or CCPA, or any other privacy-related matters, please review our comprehensive Privacy Policy first. If your question isn't answered there, contact our privacy team at privacy@unitifytool.com.
For privacy-related requests (data access, deletion, correction), please include sufficient information to verify your identity and specify exactly what you're requesting. We'll respond within the timeframe required by applicable law, typically within 30 days.
We're Here to Help
At UnitifyTool, we believe great tools are built in partnership with users. Your questions challenge us to explain better. Your bug reports help us deliver reliability. Your feature requests guide our development roadmap. Your feedback motivates us to keep improving.
Thank you for taking the time to reach out. We genuinely appreciate every message and are committed to providing helpful, timely responses. Whether you're a student using UnitifyTool for homework, a professional relying on our tools for work, or a casual user with a quick question, you matter to us, and we're here to support you.
We look forward to hearing from you!